Front Desk Receptionist
About the role
Description
#PGM26
URGENTLY HIRING: Front Office Receptionist
Anchorage, AK
* Starting Salary: $18.00 – $24.00/hr
Full-Time | Mon–Fri | Non-Exempt
About the Role
We are seeking a friendly and professional Front Office Receptionist to be the first point of contact for patients in a busy medical practice. This role is essential in delivering exceptional patient service while supporting daily front office operations.
Responsibilities
- Greet and assist patients and visitors in person and by phone
- Manage a multi-line phone system and route calls appropriately
- Schedule, confirm, and update patient appointments
- Process patient check-in, records requests, and referrals
- Maintain accurate electronic medical records and patient data entry
- Collect payments and verify insurance information
- Coordinate incoming/outgoing documents, faxes, and mail
- Support chart management and daily clinic preparation
- Keep reception and waiting areas clean and organized
- Maintain patient confidentiality at all times
Requirements
- 1+ year of experience in a high public-contact role
- Customer service or medical office experience preferred
- Strong communication skills (written and verbal)
- Ability to work in a fast-paced, high-volume environment
- Remain calm and professional under pressure
- Basic computer skills (Microsoft Windows and data entry systems)
- High school diploma or GED required
Benefits
- Medical, dental, and vision insurance
- Paid time off (PTO) and holidays
- Retirement plan options
- Opportunities for training and cross-training
- Career growth opportunities
Why Join Us
You’ll be part of a collaborative healthcare team dedicated to patient care, efficiency, and professionalism in a supportive medical office environment.
Apply now or reach out to learn more—we are currently accepting applications.
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