About the role
Job Description: Purpose of the Job
Are you looking for your next career move? Do you have an unwavering passion for driving sales results and the customer experience? Do you have an anti -status-quo mentality? Then YOU may be exactly what we're looking for! The Sales Programs team is seeking an experienced and proven leader for a newly created Senior Sales Success Program Manager role.
Job Description: Essential Duties and Responsibilities
In this role you will spend the majority of your time helping to lead the adoption, expansion, use and tracking of quality metrics for Salesforce (the latest tool from AT&T in our arsenal to WIN in 2020 and beyond). You'll also help to provide your expertise AND IDEAS to challenge the entire Sales Programs team in an effort to simplify, streamline and focus on programs that will drive our key areas of growth- Postpaid Voice, (Consumer & CRU), TV & Broadband among other key metrics.
You'll be instrumental in gathering field feedback to identify gaps and develop the required programs to fill the gaps and exceed sales goals.
Job Description: Requirements and Background
What YOU Bring to The Table:
- Strong "customer first" mentality- whether our frontline customers or our field leaders -- you'll stop at nothing to deliver a GREAT experience
- Mad skills in manipulating data from various excel sheets and proven ability to outline meaningful, actionable and visual summaries
- Demonstrated ability to communicate with passion and influence others from frontline teams to Home Office leadership
- Willingness to learn and receive constructive feedback designed to drive personal and career growth
- Pride yourself on being responsive, professional and honest in all you do
- Comfortable in a fast -paced and sometimes ambiguous work environment
- Be an innovative thinker (be ready to share examples during your interview)
- Ready to have fun, drive results and take your skills to the next level for future career growth
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