Rental Agent (Full-Time)

Description

Rental Agent – Memphis, TN

Love delivering outstanding guest experiences and earning more through great service and sales? Join our team as a Full-Time Car Rental Agent in Memphis, TN.

We’re looking for energetic, guest-focused professionals with hospitality, customer service, or retail experience. If you enjoy making people feel valued, solving problems quickly, and naturally recommending helpful options, you’ll fit right in. We provide full training so you can confidently handle rentals and offer upgrades and additional services.

Key Responsibilities

• Deliver personalized service while opening and closing rental agreements
• Clearly answer customer questions regarding charges, vehicle condition, directions, and concerns
• Proactively recommend and sell optional products including coverage, GPS, fuel options, and upgrades
• Prepare vehicles by washing, vacuuming, refueling, and detailing
• Occasionally shuttle vehicles to and from nearby locations
• Handle front desk tasks: answer phones, photocopy, and maintain a clean, organized workspace
• Support the team by assisting other agents or locations as needed

Additional responsibilities may be assigned as needed.

What We Offer

• Competitive hourly pay plus a lucrative commission and incentive plan
• Full benefits package: Medical, Dental, Vision, and 401(k)
• Comprehensive paid training for skill development and career growth
• Generous vacation and paid time off
• Supportive team culture with real advancement opportunities

If you’re reliable, guest-oriented, and motivated by strong earning potential, we’d love to hear from you. Apply today!

Requirements

• High School Diploma or equivalent
• 1+ years of customer service experience
• Demonstrated work history tenure
• Professional communication skills and problem resolution experience
• Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
• Must have a valid driver’s license with no more than two moving violations and/or at fault accidents
• Must be able to pass a drug and background check