Lead Pharmacy Technician

The Pharmacy Lead Technician is responsible for assisting in coordinating comprehensive pharmaceutical care activities in outpatient operations dispensing areas, pharmacy telephone customer care, and care in the community.

Duties include but are not limited to: Manages the Charlotte HCC VA pharmacy technicians assigned to the Outpatient Pharmacy Section and Pharmacy Community Care, or an assigned area of pharmacy services, and is responsible for all activities and functions generated by this section. Responsible for planning, organizing, and reviewing work. Responsible for scheduling Charlotte HCC VA pharmacy technicians and assigning coverage to meet the daily work demands, goals of the hospital, and customer service demands. Serves as backup timekeeper and assists outpatient supervisor with tracking leave requests. Assesses workload volume throughout the day, identifying backlogs and makes staffing adjustments as needed to meet organizational goals. Responsible for providing continuous required annual position specific competency review and training for the VA technician to maintain acceptable skills. For example, computer training and automated prescription dispensing systems. Communicate all leadership objectives from staff meetings to explain and resolve the problems to support management's policies and goals. Serve as a liaison between pharmacists, procurement staff, and Charlotte HCC VA technicians to improve inter-professional communications and to resolve work related problems. Assist in the periodic review and development of the Charlotte HCC VA pharmacy technician's functional statement supporting the organizational mission, vision, and goals. Assist in the development of the Charlotte HCC VA pharmacy technician's performance standards that are realistic, challenging, and support the organizational mission, vision and goals. Perform quality checks on administrative aspects of the outpatient pharmacy technician workstations. For example, cleanliness of work areas. Encourage Charlotte HCC VA pharmacy technicians to report actual and/or potential medication errors or adverse events, and to participate in quality improvement initiatives to promote safety. Perform the duties of a Charlotte HCC VA pharmacy technician at any time the need of the service requires it. Coordinates day-to-day maintenance and operation of pharmacy equipment and automation. Work Schedule: Rotating Schedule, 8:00am-4:30pm Telework: Not AvailableVirtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.