LTL Operations Support

Requirements:

• 2+ years of experience with LTL operations

• Strong knowledge of LTL shipping processes, carrier networks, rates, and freight classification

• Experience with using transportation management systems and carrier portals

• Excellent communication, relationship-building, and follow-up skills

• Strong attention to detail with the ability to manage multiple shipments and priorities

• Ability to identify service issues and provide timely, effective solutions

Responsibilities:

• Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipments

• Communicate with carriers and customers to provide shipment updates and resolve service issues

• Assist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutions

• Monitor shipments from pickup through delivery to ensure service expectations are met

• Review shipment details, freight classifications, dimensions, and documentation for accuracy

• Help manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial charges

• Maintain accurate shipment records and updates within the transportation management system

• Build and maintain strong relationships with LTL carriers, customers, and internal team members

Our Benefits:

• Base salary plus uncapped incentive opportunities

• Work-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second year

• Paid holidays

• Health, dental, vision, disability, life insurance, and many more great benefits

• 401(k) with company match

• Relaxed attire

• Fun offices with an energetic culture, contests, games, and free coffee

• Cutting-edge tools and resources