Registered Nurse-Traveling Veteran Coordinator

This position of Traveling Veteran Coordinator is located at the Wilmington VAMC in Primary Care.

The Nurse Traveling Veteran Coordinator (TVC) Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. This nurse demonstrates expert practice and decision-making, deliberate planning, and critical thinking skills. The TVC is assigned to Veterans requiring complex care coordination or specialized case management services. The TVC serves as the primary point of contact these Veterans and their families or caregivers and communicates with the health care team while leading complex care coordination and case management efforts. The TVC duties are multifaceted and may be divided between RN functions of the TVC Program which includes consult management, care management and coordination of benefits. The TVC serves as a liaison for the Veteran between VA facilities and is responsible for managing the care of the Veteran throughout the process. The TVC supports the medical center's mission to improve timely access to care. The TVC will function at their highest level of role performance and align high-quality care with key performance indicators to ensure business practice standards meet patient care needs. The TVC will work collaboratively as a member of the interdisciplinary team, makes caring for the Veteran their priority while in the work setting, and demonstrates customer service principles in all aspects of work. Provides peers with informal constructive feedback for improvement. Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care. Other duties as assigned. Work Schedule: Mon-Fri-8:00am-4:30pm

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.