Restaurant Server-M Club Lounge

Marriott North Charleston is seeking an AM Server/M-Club Lounge Attendant to fill full-time role (at least 30 hours per week). 

The purpose of the Concierge/ Club Lounge Attendant is to be responsible for the daily operation and preparation of the Concierge Lounge, ensuring guest service to all VIP customers, and serving food and beverage items to VIP customers in a friendly, enthusiastic, professional, and timely manner. 

Essential Functions

• Maintain Hotel Language to enhance sales and overall guest experience.
• Answers inquiries, offers suggestions, and provides descriptive literature pertaining to activities  on and off property.
• Works on property with front of the house departments, maintaining a well established  relationship to inform and implement guests' requests.
• Follows forecast determining arrivals of transient guests and to book and up sell dining and all  amenities on property.   Maintain prior call and amenity logs in a clear concise manner.  
• Ensure all guest special requests and amenities are clearly noted on the guest reservation folder  in the reservations system. 
• Confirm all amenities and special requests have been communicated prior to guest arrival.
• Maintain amenity inventory and order supplies when needed with approval from manager.
• Handles requests from General Manager, Directors, Sales and Event Planning Managers for VIP's  such as amenity gifts, property tours, etc. 

Experience/Qualifications

Prior hospitality experience in a similar food and beverage atmosphere is preferred. Must be able to speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.