Registered Nurse - Community Care Coordinator

The Iowa City VA Medical Center is recruiting for a Registered Nurse - Community Care Coordinator. The Registered Nurse (RN) Community Care (CC) Coordinator is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Major duties include, but are not limited to: Provides and supervises safe, high-quality direct patient care using all elements of the nursing process. Assesses, plans, implements, and evaluates Veteran care across the continuum of services. Coordinates timely and efficient care, supporting access to both VA and community-based services. Serves as a liaison between Veterans, VA providers, and community providers to ensure seamless care coordination. Triages Requests for Services (RFS) and develops comprehensive care coordination plans. Reviews community provider medical documentation and communicates care needs throughout the episode of care. Applies knowledge of VA referral processes, clinical review criteria, utilization management standards, and community care regulations. Uses systems theory and nursing judgment to organize, facilitate, and guide Veterans through all available care options. Ensures compliance with VA-mandated processes and appropriate use of health information systems for documentation and care tracking. Collaborates with interdisciplinary teams to influence care outcomes and support high-quality, evidence-based practice. Promotes patient education, self-management, customer satisfaction, and timely access to care. Shares professional nursing insights, supports colleagues, and fosters a safe, development-focused environment for healthcare staff. Participates in unit and program-level quality improvement initiatives and customer service efforts. Questions and evaluates clinical practices to support an evidence-based practice culture. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday, 8:00 am to 4:30 pm. Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.