Shift Lead- Operations

Shift Lead

HRforGrowth® is engaged as the exclusive talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the employer for this position. HRforGrowth identifies, evaluates, and presents top-tier candidates through its global talent acquisition practice; all employment decisions — including final selection, offer terms, compensation, and conditions of employment — are made solely by the hiring organization.

Shift Lead - Operations
Role Summary
The Shift Lead is a frontline operational leader responsible for supporting daily execution activities across the terminal or cross-dock operation. This position provides floor leadership, coordinates employee assignments, monitors operational performance throughout the shift, and helps ensure work is completed safely, efficiently, and on schedule.

The Shift Lead serves as the primary point of contact for hourly employees during the shift and partners with Logistics Clerks and Operations Managers to execute daily operational plans.

Primary Focus Areas

• Oversee daily freight handling and operational activities.
• Ensure employees are working efficiently and meeting performance expectations.
• Monitor dock activity, freight flow, housekeeping, and productivity throughout the shift.
• Address operational issues and escalate concerns when necessary.
• Support the achievement of safety, quality, and service goals.

Floor Leadership

• Provide day-to-day direction to warehouse, dock, and operational personnel.
• Communicate priorities and assignments at the start of shifts.
• Reinforce attendance, productivity, and safety expectations.
• Assist with employee training and onboarding activities.
• Maintain a visible presence on the floor and lead by example.

Shift Coordination

• Coordinate staffing assignments based on workload.
• Facilitate shift turnover communications.
• Communicate operational issues to Logistics Clerks and Operations Managers.
• Support execution of staffing and workflow adjustments throughout the shift.
• Assist with maintaining operational continuity during peak periods.
• Ability to lift/move up to 40 pounds solo and greater weights in a team-lift environment
• Physical requirements include: lifting, carrying, bending, stretching, and standing for long periods of time

Career Path
Shift Lead → Logistics Clerk → Operations Manager

About HRforGrowth:
HRforGrowth is a full-service HR and talent partner built to support companies that are scaling, transforming, or navigating change. HRFG is globally recognized for delivering quality, speed, and cost-effective talent solutions across every level of the workforce. Through its global talent acquisition practice, HRforGrowth applies world class rigor and precision to identifying exceptional professional and executive talent on behalf of its clients — from temporary staffing to permanent hourly workers through to placing C-suite executives. HRforGrowth is presenting this opportunity in its capacity as the retained search partner and does not serve as the employer of record for this position.

Equal Employment Opportunity:
In its recruiting and search practices, HRforGrowth does not discriminate on the basis of race, color, religion, national origin, age, marital status, physical or mental disability, sex, sexual orientation, gender, or gender identity, and welcomes applications from all qualified individuals. HRforGrowth evaluates and presents candidates to its clients without regard to any protected characteristic.

The hiring organization for this position is expected to comply with all applicable federal, state, and local equal employment opportunity laws — including those enforced by the U.S. Equal Employment Opportunity Commission (EEOC) — in its hiring decisions, terms of employment, and workplace practices.