About the role
OVERVIEW
The key goal of the Assistant Fuel Leader at OuickChek is to be responsible for the overall performance of the Fuel Area in the absence of the Fuel Leader. There may be additional responsibilities including meeting sales goals, maintaining in-stock conditions, and maintaining a clean Fuel Area.
The Assistant Fuel Leader needs to demonstrate our core principles of Integrity, Respect, Community, and Spirit setting an example for others to follow. In addition, they must be able to provide exceptional customer service while encouraging, training, and motivating Team Members to complete all tasks and achieve goals. The individual must be able to delegate tasks to Team members, stay up to date on policies and procedures. Enforce and follow loss prevention, cash handling, and sanitation standards.
RESPONSIBILITIES
• Recognize Team Members for positive results.
• Perform and ensure proper techniques for cash handling, timekeeping, and all other procedures are met.
• Achieve cash control standards.
• Achieve customer service standards.
• Keep up to date on new policies and procedures - OuickChek, local, and federal.
• Assign tasks to Team Members and ensure the work is completed.
• Handle customer complaints as they arise.
• Communicate any questions, concerns, or issues to the Fuel Leader timely.
• Attend all mandatory/scheduled store meetings.
• Comply with fuel operating policies and local/federal regulations.
• Delegate and oversee completion of all work on assigned shift.
• Ensure all equipment is operational and call for service when necessary.
• Ensure exterior grounds and department meets company standards.
• Ensure that safety and uniform policies are followed.
• Ensures all equipment is working safely and properly.
• Maintain lot and walkways as needed in inclement weather.
• Maintain proper inventory levels and displays for all fuel merchandise.
• Monitor fuel competitors daily.
• Motivate, train, and support team members.
• Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner.
• Ensure weekly reporting of vacuums is completed in absence of Fuel Leader
• Other duties/responsibilities as assigned.
QUALIFICATIONS
• Self-motivated.
• Ability to motivate and work with a team.
• Friendly demeanor with a willingness to smile-a lot.
• A great attitude that contributes positively to the work environment.
• Ability to deliver the highest level of customer service.
• Ability to work in a fast-paced environment.
• Strong communication skills.
• Strong attention to detail.
• Strong basic math skills.
• Basic computer skills.
• Ability and willingness to work in all types of weather.
• Availability to work various shifts.
PHYSICAL REQUIREMENTS
• Stand - Continuously.
• Walk - Continuously.
• Stoop/Kneel/Crouch - Occasionally.
• Grasp/Pinch/Grip - Frequently Bend/Squat/Twist - Frequently.
• Reaching - Continuously.
• Work in cold environment - Occasionally.
• Push/pull 401bs - Occasionally.
• Lifting.
‚ó¶ Up to lOlbs - Continuously.
‚ó¶ Up to 251bs - Frequently.
‚ó¶ Up to 501bs - Rarely.
The key goal of the Assistant Fuel Leader at OuickChek is to be responsible for the overall performance of the Fuel Area in the absence of the Fuel Leader. There may be additional responsibilities including meeting sales goals, maintaining in-stock conditions, and maintaining a clean Fuel Area.
The Assistant Fuel Leader needs to demonstrate our core principles of Integrity, Respect, Community, and Spirit setting an example for others to follow. In addition, they must be able to provide exceptional customer service while encouraging, training, and motivating Team Members to complete all tasks and achieve goals. The individual must be able to delegate tasks to Team members, stay up to date on policies and procedures. Enforce and follow loss prevention, cash handling, and sanitation standards.
RESPONSIBILITIES
• Recognize Team Members for positive results.
• Perform and ensure proper techniques for cash handling, timekeeping, and all other procedures are met.
• Achieve cash control standards.
• Achieve customer service standards.
• Keep up to date on new policies and procedures - OuickChek, local, and federal.
• Assign tasks to Team Members and ensure the work is completed.
• Handle customer complaints as they arise.
• Communicate any questions, concerns, or issues to the Fuel Leader timely.
• Attend all mandatory/scheduled store meetings.
• Comply with fuel operating policies and local/federal regulations.
• Delegate and oversee completion of all work on assigned shift.
• Ensure all equipment is operational and call for service when necessary.
• Ensure exterior grounds and department meets company standards.
• Ensure that safety and uniform policies are followed.
• Ensures all equipment is working safely and properly.
• Maintain lot and walkways as needed in inclement weather.
• Maintain proper inventory levels and displays for all fuel merchandise.
• Monitor fuel competitors daily.
• Motivate, train, and support team members.
• Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner.
• Ensure weekly reporting of vacuums is completed in absence of Fuel Leader
• Other duties/responsibilities as assigned.
QUALIFICATIONS
• Self-motivated.
• Ability to motivate and work with a team.
• Friendly demeanor with a willingness to smile-a lot.
• A great attitude that contributes positively to the work environment.
• Ability to deliver the highest level of customer service.
• Ability to work in a fast-paced environment.
• Strong communication skills.
• Strong attention to detail.
• Strong basic math skills.
• Basic computer skills.
• Ability and willingness to work in all types of weather.
• Availability to work various shifts.
PHYSICAL REQUIREMENTS
• Stand - Continuously.
• Walk - Continuously.
• Stoop/Kneel/Crouch - Occasionally.
• Grasp/Pinch/Grip - Frequently Bend/Squat/Twist - Frequently.
• Reaching - Continuously.
• Work in cold environment - Occasionally.
• Push/pull 401bs - Occasionally.
• Lifting.
‚ó¶ Up to lOlbs - Continuously.
‚ó¶ Up to 251bs - Frequently.
‚ó¶ Up to 501bs - Rarely.
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