About the role
The Restaurant Manager oversees the daily operations of the restaurant. The ideal candidate will be a passionate hospitality professional with a proven track record of success in managing restaurant teams, delivering exceptional customer experiences, and driving revenue.
Responsibilities:
- Operations Management:
- Oversee all aspects of restaurant operations, including staffing, scheduling, training, and performance management.
- Ensure adherence to all food safety, sanitation, and health regulations.
- Maintain a clean, safe, and organized restaurant environment.
- Monitor and control food and beverage costs.
- Manage inventory and purchasing.
- Customer Service:
- Deliver exceptional customer service, ensuring guest satisfaction.
- Handle guest complaints and resolve issues promptly and professionally.
- Build and maintain strong relationships with guests.
- Team Leadership:
- Recruit, hire, and train restaurant staff.
- Motivate and inspire the team to achieve high performance.
- Foster a positive and collaborative work environment.
- Conduct regular performance reviews and provide feedback.
- Financial Performance:
- Analyze financial reports to identify areas for improvement.
- Develop and implement strategies to increase revenue and profitability.
- Manage labor costs and control expenses.
- Menu Development:
- Assist in menu planning and development.
- Ensure food quality and presentation standards are met.
- Event Planning:
- Coordinate and execute private dining events, banquets, and special occasions.
Qualifications:
- Proven experience as a Restaurant Manager or similar role in a high-volume restaurant.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Knowledge of food and beverage operations, including menu development, cost control, and inventory management.
- Proficiency in POS systems and restaurant management software.
- Ability to work flexible hours, including weekends and holidays.
- Passion for the hospitality industry and a commitment to providing exceptional guest experiences.
- Union experience highly prefered.
About this listing
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