Supervisor, Product Data Management

Qualifications:

 

Education Qualifications
Bachelor’s Degree in Arts/Sciences (BA/BS) Business required or
Bachelor’s Degree in Arts/Sciences (BA/BS) Supply Chain Management required or
Bachelor’s Degree in Arts/Sciences (BA/BS) Related Field required

Work Experience
A minimum of 2 years' progressive experience in a related field required
A minimum of 3 years' progressive experience in a related field preferred

Other Work Experience
- Requires 2-3 years in supervisory role or previous experience as a lead.
- Proven track record of delivering results through process development and governance oversight.

Travel Requirements
Up to 10% of the time Domestic and International Travel

Knowledge, Skills, and Abilities
- Effectively and efficiently organizes resources to get things done.
- Provides clear and productive direction to their team via thorough planning and effective communication.
- Treats direct reports fairly, with positive intentions, and does not play favorites.
- Does not avoid difficult conversations but addresses challenging direct reports in a timely manner through effective coaching.
- Demonstrates effective prioritization skills in an environment with many competing demands.
- Advanced understanding of technical subject matter of hardware, software, and services contracts.
- Excellent oral and written communication skills with ability to communicate through all levels of organization.
- Experience working in multiple manufacturing environments. Brings ideas, industry principles and fully understands engineering and change management.
This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Essential Physical Demands

• Sitting: Frequently
• Standing: Constantly
• Walking: Frequently
• Stooping, kneeling, crouching: Frequently
• Reaching 30” to 72”: Constantly
• Eye/hand coordination: Constantly
• Lifting (up to 50lbs): Frequently
• Lifting Overhead: Occasionally
• Carrying: Frequently
• Twisting/Turning: Frequently
• Fine Motor Coordination (keying, labeling): Occasionally
• Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
• Fine Motor Coordination (pick & place small parts): Constantly
• Gripping/Grasping: Frequently
• Climb (more than 2 steps): Occasionally

Working Environment

• Work near moving machinery: Constant
• Fumes or airborne particles: Frequent
• Toxic or caustic chemicals: Frequent
• Risk of electrical shock: Frequent
• Extremes: heat (non-weather): Occasional

Is this role an individual contributor or does it have direct reports?
This position manages people

Level of Autonomy
Work is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met.

Compensation/ Benefits

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $76,000-95,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer

                                                                           Supervisor, Product Data Management

Why WWT? 

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview
Promotes the World Wide Technology Core Values and Corporate Goals Product Data Management: - Supervise and develop a small team of full-time employees within WWT's Integrated Management Principle's and Core Values. - Oversees the product data responsibilities of multiple programs to meet corporate and customer statement of work objectives. - Executes on the governing rules and data compliance, new product introduction and/or configuration supervisory activities. Delivers Operational Excellence through: - Execution on Product Data Management SLA's and team KPI's. - Monitors and implements best practice processes to promote continuous improvement across teams and processes. - Drives execution of tasks with clear project path to complete on-going and future tasks. - Working closely with customer, program manager and local resources. Provides internal and external collaboration: - Provides subject matter expertise to drive solutions to complex problems. - Engaged and builds ongoing collaborative relationship with Inside sales, customers, program management, legal and compliance, and quality on local and global scale. - Provides evaluation and feedback of programs with program owners and drives best practices across programs to improve on customer delight. - Drives collaborative activities through our operations, sales and program management organizations to scale and standardize operational efficiencies.

Job Responsibilities

• Analyzes and governs data compliance, new product introduction and/or configuration management activities
• Build ROI based Business Cases
• Creating operational and customer-driven reporting and insights utilizing internal tools to drive action
• Ensuring that new customers and programs are onboarded properly to ensure customer delight
• Knowing Key Performance Indicators (KPIs) of the team and working cross-functionally to resolve issues that impact performance
• Leads team towards flexibility in Job Functions
• Monitoring staff performance and identifying opportunities for individual and team improvement
• Offering assistance and guidance in Product Data staffing and hiring decisions
• Owning execution and cross-functional accountability throughout WWT Supply Chain
• Participate in Supply Chain projects and lead, schedule and manage strategic initiatives, as assigned
• Proactively plans and create timelines for upcoming work
• Promoting the World Wide Technology Integrated Management and Leadership tools and concepts
• Resolving complex issues across multiple internal functional areas and direct interaction with customers on program specific details
• Serve as first point of escalation for Product Data leadership
• Support the global design of Integrated Planning, including development of processes, design of tools, and establishment of metrics, as engaged
• Training, coaching, and contributing to the development of the team on standard policies, procedures and best practices while promoting professional growth
• Troubleshooting and resolving complex product data related issues