Front Office Assistant
About the role
Overview
Wolff Family Dentistry & Orthodontics is looking for a friendly, service-driven Front Office Assistant to join our growing team in Queen Creek, AZ! If you enjoy building relationships, creating exceptional patient experiences, and being part of a supportive team culture, we'd love to meet you. As the first point of contact for our practice, you'll play a key role in helping patients feel welcomed, valued, and cared for from the moment they walk through our doors.
Schedule
- Full-time
- Enjoy a consistent 4-day work week: Tuesday through Friday
Responsibilities
- Welcome and check in patients with a warm, professional demeanor
- Answer incoming phone calls and assist patients with scheduling needs
- Verify insurance benefits and explain coverage details
- Collect patient payments and update account information
- Manage appointment scheduling and confirmations
- Maintain accurate patient records in Dentrix
- Support a positive patient experience from check-in through checkout
Benefits
- Competitive pay: $20-$25 per hour, based on experience
- Medical, dental, vision, and life insurance
- Paid time off and paid holidays
- Traditional and Roth 401(k) options
- Employee referral bonus program
- Supportive team environment
- Growth and development opportunities
Qualifications
- 2-3 years of dental front office experience is required
- Must have a strong knowledge of dental insurance, terms, and procedures
- Knowledge of Dentrix software
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