Aftermarket Sales Coordinator

Aftermarket Sales Coordinator

Whippany Actuation Systems is a dynamic aerospace company that designs and manufactures electromechanical actuators and control electronics for commercial and military applications. Recognized as experts in our industry for over 75 years, we are a fully integrated manufacturing company which takes responsibility for the success of our business and acts quickly to implement new ideas and projects to ensure company growth.

We are looking for an Aftermarket Sales Coordinator to serve as the primary point of contact for customers in our aftermarket, operators and distributors, and work collaboratively with other departments to ensure on-time delivery. They are responsible for supporting the sale of spares and repair.

In this role, you would typically:

• Administers assigned contracts by handling contract modifications ensuring compliance with customer Purchase Order (PO) requirements and proposal preparation.
• Preparing proposals in response to customer Requests for Information (RFI), Requests for Proposals (RFP) & Requests for Quotes (RFQ).
• Analyzing and evaluating RFPs and ensuring responsive proposals are prepared in accordance with the RFP.
• Reviewing proposals for required cost and technical analysis to achieve acceptable pricing.
• Performs all aspects of assigned contracts or purchase order processing.
• Support in building and maintaining customer relationships.
• Investigates concerns and adjudicates complaints concerning deliveries or service and refers complaints to designated departments for investigation.
• Aids customers with problem resolution and troubleshooting.
• Assists in ensuring contract acquisition and fulfillment in accordance with company policies, legal requirements, customer specifications, FAR and DFAR.

We require:

• Bachelor’s degree in finance, accounting, or business administration
• Experience with contract administration, customer relations, or supply chain.
• Authorization to work in the U.S.

Eligibility Requirements:

This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. Whippany Actuation Systems will require proof of status before employment.

We would really like to see:

• Knowledge of federal government contracting and federal acquisition regulation (FAR) and agency supplements.
• Experience with various contract types, including Fixed-price, Time and Material, Cost Reimbursable, and IDIQs.
• Familiarity with US Government Contract Administration including FAR and DFAR regulations and TINA requirements.
• Knowledge of engineering and manufacturing processes.
• Excellent verbal and written communication skills.
• Bias for action. Ability to spontaneously recognize problems and opportunities. Ability to drive problem resolution and follow through to completion.
• Results oriented. Drives to achieve both short- and long-term goals.
• Customer focused. Driven to meet the needs of both internal and external customers.

Physical Requirements Include:

• Ability to operate office equipment including computers and determine accuracy of work.
• Ability to interact and participate in meetings.
• While performing the duties of this job, the employee is regularly required to remain in a stationary position for a significant period and maneuver around the facility as needed.
• Manual dexterity, which allows the individual to use hands to type on a keyboard, use a mouse and write are required.
• Specific vision abilities required by this job include close vision.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For more information and to apply, please visit our website @ www.whipactsys.com/careers

Compensation and Benefits:
The pay range for this position at commencement of employment is expected to be between $75,000 to $95,000 per year. Final pay determinations will depend on various factors, including, but not limited to, experience level, knowledge, skills, and abilities. If hired, the employee will be in an “at-will position.”

At Whippany Actuation Systems, we believe that our success can only be credited to the hard work and dedication of our employees.  To support our employees, we offer a variety of benefit options so they can choose the coverage based on what is important to their unique lifestyle.  These include medical, dental, vision, ID protection, legal insurance, pet insurance, tuition assistance program, and an employee assistance program.  In addition, we provide 401K with immediate company match, life insurance, AD&D coverage, and short- and long-term disability benefits. Lastly, active employees are eligible for generous paid time off including 12 paid holidays, vacation, and sick/personal time.  

Our Commitment:

Whippany Actuation Systems is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Individuals who have a disability and would like to request an accommodation with regard to the application and selection process or have questions regarding our website accessibility, may call 973-560-6662.