Supervisory IT Specialist (Area Manager)

The Supervisory IT Specialist (Area Manager) is located in the Office of Information and Technology, End User Services (EUS) Districts. The Supervisory IT Specialist Area Manager provides leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage IT End User Operations.

Major Duties Advanced IT concepts, methodologies and best business practices in applying solutions that will enhance operations. Extensive knowledge of hardware, software, peripherals, and their relationships with the operational, technical and system architectures. Identifies and resolves root causes of problems that degrade delivery of essential Information Technology services. Provides direction, leadership and mentoring to develop and foster the leadership and management skills of subordinate staff. This Position is non-bargaining unit eligible This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 801- Program Manager 803- Product Support Manager 805- Program Auditor For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website:https://niccs.cisa.gov/tools/cyber-career-pathways-tool Position Description/PD#: Supervisory IT Specialist (Area Manager)/PD17822A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Telework: Adhoc telework may be authorized at management discretion Travel Required: Up to 25% travel may be required, as needed, for this position. Work Schedule: Monday - Friday 8:00 am- 4:30 pm; Tour of duty may be subject to change based on organizational needs. Compressed/Flexible: As determined by the Agency Policy Virtual: This is NOT a virtual position.. Remote: This is NOT a remote position Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site. Some employees may carry light items, such as papers, books, or small parts. The work does not require any special physical effort. Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Some employees may occasionally be exposed to uncomfortable conditions in such places as research and production facilities.

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Selectee is subject to background/suitability investigation. Selected applicant will be required to complete an online onboarding process. This position is subject to pre-employment and random drug testing. Complete the initial online assessment and USAHire Assessment, if required. To be considered for this position, applicants must complete all required steps in the process. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2 year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position at this grade level.