About the role
JOB SUMMARY
Working with business line leaders as internal customers, manages initiatives to procure and/or develop performance solutions. Runs training initiatives as projects, ensuring on-time deliverables and a quality product.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Collects input to identify training or development needs, goals, gaps and requirements.
- Consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum.
- Researches and analyzes data to identify key skill gaps and create strategies to address them.
- Develops curricula supporting defined competency models or skill frameworks.
- Recommends training and development systems.
- Participates in the selection of third-party training providers and oversees third-party relationships.
- Establishes metrics used to evaluate training effectiveness.
- Identifies data collection tools, data sources, benchmarks, and performance targets.
- Analyzes outcomes to determine ROI and recommend changes.
- Ensures that project goals are met and adhere to approved budgets.
- Creates competency models.
- Performs LMS administration functions such as curriculum setup, course assignment, and course tracking.
- Manages project timelines, resources and deliverables using accepted project management tools and methodologies.
- Develops solutions for a wide scope of content, including both technical skills and soft skills.
- 5% -- 10% travel required.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
QUALIFICATIONS
Education
- Bachelor's Degree or equivalent work experience required
Experience
- 5 years of experience in the learning and development field preferred
- Financial industry experience preferred
Knowledge, Skills, and Abilities
- Excellent written and verbal communication skills.
Additional Information
- Candidates residing in locations within BankUnited's footprint may be given preference.
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