HR Assistant – Mandarin Chinese Preferred

Intellipro is seeking an HR Assistant (Mandarin Chinese preferred) to support HR operations in Cary, NC. This is a full-time, hybrid role.

Job Responsibilities:

1. Recruitment support

- Post job ads on job boards and social media platforms

- Screen resumes and job applications

- Assist with background and reference checks

- Help prepare job offer letters

- Support recruitment events, such as job fairs and career expos

2. Onboarding

- Ensure the preboarding process goes smoothly

- Conduct new employee orientation sessions

- Take care of new hire paperwork and logistics, such as setting up designated workstations, computer logins, email addresses, etc.

- Schedule meetings to discuss company policies and provide the employee handbook

- Serve as the primary point of contact for new employee inquiries

3. Record-keeping

- Maintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation

- Collect and organize employment and tax information

- Assist with exit interviews and finalize termination documentation

4. Benefits administration

- Manage compensation and benefits documentation

- Process payroll tasks, including employee sick leave and PTO

- Resolve payroll errors and respond to related inquiries

- Assist with payroll and benefits reconciliations, audits, and payment approvals

5. Compliance

- Work with line managers and employees to process compliance service requests

- Maintain accurate compliance records and tracking tools

- Undertake administrative duties necessary to fulfill compliance tasks

- Escalate complex issues to Compliance Specialists when needed

6. Performance management

- Support in preparing and managing performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits

- Send separation notices to employees who are due for mandatory retirement

- Provide departing employees with necessary documentation and process final or severance payments

- Act as the point of contact for post-separation queries

7. Employee relations

- Handle employee grievances and complaints

- Collect and process incident reports from various business units

- Collaborate with the legal department to prepare Notices to Explain and ensure delivery

- Arrange an administrative hearing and document the minutes of the meeting

- Prepare and deliver notices of decisions and maintain company offense records

Requirements:

- Mandarin/Chinese strongly preferred; excellent written and verbal communication skills

- 1 year of proven recruiting or HR internship/work experience

- Strong knowledge of labor laws and hiring regulations

- Familiar with an ATS (Workable, LinkedIn Recruiter)

- Proficient with Microsoft Office or Google Suite; Notion and Slack a plus

What We Offer:

- Full-time employment, hybrid (Cary, NC, USA)

- USD $55,000 – $60,000 per year, negotiable

- Visa sponsorship available