Billing Supervisor

Summary

The BillingCoordinator Supervisor will be responsible for directly tracking, auditing, monitoring, processing and applying payments. As well as reconciling agency payments and supporting field operators in sponsor billing setup. The person will directly report to the Billing Manager and will work closely with School Directors, District Managers and Corporate Finance to ensure subsidy payments comply with state requirements and are tracked appropriately. This is a hands-on role that requires a significant amount of information processing. Primary duties consists of performing office work directly related to general business operations. Further, this position will be responsible for managing a team of Billing Coordinators and reporting to the Billing Manager.

Essential Functions

• Develops an expertise at using the state subsidy website and the Child Development Schools Student Management Software for tracking and inputting attendance, processing payments and applying those payments.
• Inputs the appropriate data, monitors and balances the subsidy billing process in each of the schools assigned.
• Exercises discretion when creating Billing Plans for each new child that enrolls in the school.
• Audits the attendance, billing and tracking practices in each assigned school.
• Independent judgment is needed to performs a monthly review of the attendance entered in the state subsidy system and balances it to the multiple sources of attendance tracking methods at each school.
• Tracks, audits and balances tuition changes per child and ensures updates are made each month.
• Audits attendance recordkeeping at each school at mid and end of month and confirms all corrections and updates are made monthly.
• Balances attendance school recordkeeping with state system to ensure schools are up-to-date and completed.
• Assists and supports the School Director on completing the Agency Reconciliation Sheet monthly.
• Verifies school and state/county staff contacts are appropriate and current for verification and ongoing tracking of subsidy activity.
• Trains School Directors, when needed, on the process and requirements of tracking and reporting connected to subsidy programs.
• Provides a written summary report weekly and/or monthly to School Directors and District Managers of all activity and issues identified during the monitoring and auditing related to attendance, billing and payments.
• Serve as subject matter expert for one or more state agency billing and payment application process.
• Reconciles Sponsor and Agency ARs monthly and follows up with Directors/DMs on action steps to collect and reduce rolling AR balances.
• Oversee a team of Billing Coordinators
• Develop, train, and provide feedback to Billing Coordinators
• Establish processes to review & provide oversight to work performed by Billing Coordinators

Minimum years of experience

2-4

Comments: Data entry/billing experience in a state childcare program is a plus

Minimum / Preferred Education

Minimum: High school or GED

Preferred: 2 year / Associate degree in business or Childhood Education

Skills

• Strong attention to detail with level of accuracy.
• Ability to work independently with limited supervision.
• Highly motivate and a self-starter.
• Excellent customer service skills.
• Strong organizational skills with the ability to multi-task.
• Excellent written and oral commination skills.
• Ability to travel and some overnights.

Physical Demands

Work is sedentary in nature

Ability to safely operate a motor vehicle