Program Specialist

The Program Specialist is responsible for developing a variety of systems and data integration support tools and any technology requirements not supported by OIT, through work with internal and external entities. They should have expert knowledge and skills to develop solutions using a variety of web-based platforms and PC-based software programs such as Microsoft Office/365, Microsoft Power Platform, Microsoft SQL Server, Visual Studio, Power BI, SSRS, WordPress/web design, etc.

MAJOR DUTIES The major duties of this position include but are not limited to: Develops or supports development of a variety of systems and data integration support tools through work with internal and external (e.g., VHA program offices, centralized IT staff, contracting firms, other Federal agencies) entities. Examples of such tools include submission trackers, project management systems, action item workflow trackers, internal process workload controls, automation of educational system process measures, improvements to action item tracking methods, and custom data collection and reporting dashboards to support VHA educational initiatives. Conducts projects that involve coordinating, analyzing, modeling, and consolidating project data as required to develop a wide variety of outputs (e.g., final proposals, reports, executive briefs/summaries, presentations, interactive data visualizations, dashboards, and data stories). Establishes and develops methods, tools, and other resources to obtain requested or required data and other information for use by executive and other management and staff (e.g., to solve widespread problems, resolve persistent issues, clarify management lines of authority). Performs ad hoc, unique, and/or other assignments involving sensitive/internal management information as directed by the supervisor or other management officials in support of program management operations. Creates and edits no- and low-code apps and workflows using VA standard tools such as SharePoint and Power Apps. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Mon-Fri, 8:00am to 4:30pm Compressed/Flexible: May be Authorized Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Program Specialist/PD20805A and PD27867A Relocation/Recruitment Incentives: Not Authorized

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

There is no educational substitution at this grade level.