Licensed Practical Nurse (Telehealth Clinical Technician)

The Licensed Practical Nurse, Telehealth Clinical Technician (TCT) provides day-to-day operations under general supervision to ensure Telehealth services are delivered to Veterans within the Salisbury Veterans Health Care System. Locations include Salisbury VA Medical Center (SVAMC), Kernersville/Charlotte Health Care Centers (HCCs) and Community Based Outpatient Clinics (CBOCs). NOTE: The 2-page Resume requirement does not apply to this position.

The Licensed Practical Nurse (LPN)/TCT) provides safe, timely and individualized nursing care to patients in the Ambulatory Care setting. Interacts and collaborates effectively with patients, families, other health care and supportive personnel. Demonstrates knowledge and ability to provide a full range of practical nursing care to patients with a variety of physical and/or behavioral problems. The LPN/TCT provides day-to-day operations under general supervision (RN or MD) to ensure Telehealth services are delivered to the Veteran at the SVAMC, Kernersville HCC, Charlotte HCC and the Charlotte CBOC while providing a wide range of clinical/technical services to Veterans that demonstrates complex technical judgment. The complexity of duties includes serving as the site imager for Store and Forward Telehealth (SFT) applications, facilitator for real time Clinical Video Telehealth (CVT) encounters and VA Video Connect (VVC) encounters. The TCT is the video teleconferencing system expert at his/her location, assisting OIT with V-Tel equipment installations for clinical use. Other duties and responsibilities include, but are not limited to the following: Serves as a resource and trainer for CVT tele-providers and VVC providers. Be the video teleconferencing system expert, assisting with V-Tel and VVC equipment installations for clinical use. Provide technical support and other program support duties as assigned. Performs Telehealth imaging, including Tele-retinal screening. Conduct Tele- dermatology, Tele-ortho, and Tele-wound care as technology becomes available. Exercises independent technical and/or clinical judgment, possessing and applying comprehensive working knowledge of practical nursing principles. Responsible for oversight of day-to-day operation of clinical video conferencing, training, SFT, and Telehealth clinics. Implements, monitors, and facilitates feedback to the FTC on new clinical Telehealth technologies and programs. Contributes to the development and maintenance of standard operating procedures and facilitate their application at patient and provider locations. Receives all telephone calls and visitors to the clinics. Collaborates with the Registered Nurse (RN) and/or Health Care Provider (HCP). Demonstrates the ability to work independently without the need for immediate supervision. Demonstrates knowledge and skills to carry out a full range of practical nursing care and specialized patient care duties to patients with a variety of physical and/or behavioral problems in the outpatient setting. Assesses data reflective of the patient's status and interprets the information needed to identify each patient's requirements relative to their age specific needs and to provide care needed as described in the services' policies and procedures Performs other related duties as listed in functional statement. VA Careers - Licensed Practical Nurse: https://youtube.com/embed/Ae85IP1Oiz4 Total Rewards of a Allied Health Professional Work Schedule: Full time, 7:30am - 4:00pm, Monday - Friday Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: No Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation/examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.