Public Safety Telecommunicator (Office Automation)
About the role
About the Position: Serves as a Public Safety Telecommunicator (Office Automation), dispatching Fire, Emergency Medical Service (EMS), and Law Enforcement (LE) responders for Fort Gordon Directorate of Emergency Services.
Provide emergency services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.
Provide initial incident command support until responding emergency units arrive on scene.
Identify nature of emergency, level of response required based on local protocols, and provide any additional information to the responding units.
Monitor computerized fire alarm system and other alarm systems such as Joint Capabilities Integration Development System (IDIDS) alarm systems.
Maintain an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response.
Operate Computer Aided Dispatching (CAD) system, telephones, radios, and station alert systems.
Provide emergency medical dispatching assistance to callers with medical emergencies.
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