Forward-Deployed Engineer

About the company

Our client is a human resources technology company.

The role

Raydar is recruiting for this role on behalf of our client. Own the technical side of each client deployment, from designing custom workflows and building links to outside business systems through to launch and ongoing upkeep in production. The role blends hands-on engineering with live technical work alongside customers and feedback to the product team.

What you'll do

- Design and build customized client workflows from requirements gathered in meetings.

- Build and maintain integrations with third-party business systems and external APIs.

- Lead the technical setup of new client accounts, from access configuration and data mapping through testing and launch.

- Keep production systems running, resolve support escalations at the root cause, and build monitoring that flags issues early.

- Relay recurring product gaps from customer work to the product engineering team with clear supporting evidence.

Requirements

What we're looking for

- Solid programming skills, with the ability to reason through tricky problems and arrive at efficient solutions.

- Track record of leading technical discussions with customers in real time, without intermediaries.

- Prior work with important accounts at growing business-to-business software firms.

- An undergraduate STEM degree from a US-based university.

- Living in the New York City area already, so no move is needed.

- A clear signal of excellence, such as a top computer science program or a standout engineering track record.

Bonus points

- Earlier experience in a hands-on, client-facing engineering position where you managed larger organizations' accounts on your own.

Benefits

Compensation and benefits

- Salary: $120K - $200K

- Equity

- Health insurance

- Flexible time off

- Retirement plan

Location and work model

- New York, New York, United States

- San Francisco, CA, United States

- Hybrid

- Full-time