About the role
Description
We are seeking a qualified Customer Merchandising Representative to help keep our business running through their skill, team-first approach, and customer service excellence. Customer Merchandising Representative is a key part of the engine that drives our consumer reach. Job duties include:
- Serve/support internal and external customers.
- Work directly with customers to ensure Plan-O-Gram, Backroom, and Merchandising Standards management is achieved.
- Manage daily and weekly merchandising schedule.
- Participate in team calls and meetings.
- Complete required training and safety sessions.
- Manage/utilize organization and selling tools through smart phone.
- Microsoft Teams
- Email and Calendar – Microsoft Outlook
- Maintain close communication with Sales Manager and Customer Sales Representative.
Requirements
- Proven customer support experience with knowledge of customer service principles and practices
- Strong communication skills
- Conflict resolution
- Microsoft Outlook skills (Email and Calendar)
- Multi-tasking and time management skills
- High school degree
- Documented and verifiable references/work history
- Negative Drug/Alcohol screening results
- Good driving record and the ability to obtain a class E driver's license
About this listing
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