Operations Coordinator - FT

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. 

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible. 

Position Summary:  The Operations Coordinator is responsible for managing the day-to-day functions and operations of current and future Work Opportunity Center sites throughout Goodwill of the Olympic and Rainier Region’s (GORR) region to ensure goals and objectives are reached. 

Hourly Rate:   $27.92-$30.35

Essential Duties and Responsibilities: The Operations Coordinator  responsibilities include the following and other duties as assigned: 

• Oversee and manage daily operations of sites
• Conduct site management by serving as the point-of-contact for all needs such as closures, emergencies, maintenance, etc.
• Conduct end-to-end project management to support development of new Workforce Development site locations
• Manage the event coordination and planning for various Workforce Development programs regarding room scheduling, equipment needs, etc. ensuring all sites are prepared to facilitate programs
• Develop community communication and relationship development strategies for Work Opportunity Center locations, including managing participation in offsite events, coordination of partner usage of sites, etc.
• Assist in the preparation of budgets, forecasts, and reports related to operational activities.
• Conduct various administrative and clerical tasks as needed

Develop and Maintain Site Policies and Procedures 

Develop, implement, and maintain management of site policies and procedures (Operations manual, staff manuals, staff seating, etc.) 

General Site Management 

Ensure all sites are up to code on necessary legal/compliance requirements (e.g. ADA/FERPA, safety, insurance, business licenses, and accreditations) Coordination of site logistics that require administrative tasks including: 

• Answering emails, and conducting other basic clerical work
• Room scheduling
• Maintaining and purchasing inventory (office supplies, equipment, technology, etc.)
• Mail management
• Coordinating regular janitorial needs and contacting maintenance for needed repairs

Qualifications/Basic Job Requirements: 

• Bachelor's degree in a related field, such as Business Administration, Operations Management, or Project Management is preferred.
• Minimum of 2 to 5 years of relevant experience in office/facility management highly preferred. This experience should encompass administrative communications, community engagement, external partnerships, event planning, vendor relations, and change management. Candidates with more extensive experience, especially in leadership roles, may be particularly competitive.
• Proactive and able to work independently while also being part of team
• Strong administrative skills are necessary for developing documentation and tailored reports for various stakeholders.
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

We Have You Covered! Benefits Offered: 

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
• We provide coverage for you, with a portion of the employee premium paid by Goodwill.
• Dependent coverage is available, with the cost being the responsibility of the employee 
• Accident & Life insurance options to ensure financial protection. 
• 401(k) Retirement Plan
• Vacation (1-4 Years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to Childcare Benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: May coordinate and provide guidance to volunteers, interns, alumni ambassadors, or participant mentors in support of engagement activities; Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.   

Language Skills: Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to speak effectively before groups of customers or employees of the organization.  

Mathematical Skills: Ability to calculate figures and amounts such as:  addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.  

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office products, specifically Word, Excel, and PowerPoint.  

Other Skills and Abilities: Comprehensive understanding of all aspects of the Alumni Specialist 

Certificates, Licenses, Registrations: Washington State Driver’s License required  

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.  

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.  

Work Environment: The noise level in the work environment is usually moderate.  

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.    

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.  

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors. 

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships. 

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply. 

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.