Business Development Center Agent

Description

Red McCombs Toyota is looking for enthusiastic, detail-oriented, and customer service driven individuals to fill the position of Business Development Center (BDC) Agents. This is a commission-based job with great earning potential, plus the opportunity to work for one of the best-selling, highest-rated, manufacturers in the industry. You can take pride in representing the Toyota brand, as well as working within the iconic Red McCombs Automotive team. We were voted one of the Best Places to work in San Antonio for the 13th year in a row. 

Responsibilities

• Provide      quality follow up to potential customers via phone, email, and text
• Assist      customers in an up-beat and friendly manner
• Comprehension      of the principles of retail automotive sales
• Emphasis on      appointment setting
• Provide      customers with basic product information
• Work      hand-in-hand with managers and sales team members to facilitate department      processes
• Utilize CRM      tracking system daily
• Maintain      department production standards (outbound calls, appointments, etc)
• Help      facilitate the relationship between the customer and the sales department      staff
• Must have      the ability to follow processes and direction
• Uphold the      values, ethics, and professionalism expected as a member of the Red      McCombs automotive team

Characteristics of an Ideal Candidate

• Positive      attitude with an outgoing personality
• Driven and      self-motivated
• Excellent      communication skills—including face to face interaction, writing      proficiency, and phone interaction 
• Ability to      thrive as part of a team while maintaining high individual performance
• Professional,      well-groomed personal appearance
• Detail      oriented
• Customer      service or telemarketing background preferred, but willing to train the      right person

Benefits

• 401(k)      Savings Plan
• Health/Dental/Vision      Insurance
• Paid      Vacation Time
• Christmas      Savings Bonus Plan
• Annual      Employee Company Picnic
• Competitive      Pay Plan with Bonus Structure
• Advancement      Opportunities 

Requirements

Qualifications

• Available to      work flexible hours and weekends
• Valid      driver’s license and reliable transportation
• Strong      computer skills