Bingo Attendant

Position:                   Bingo Attendant

Department:             Bingo

Job Summary:        Performs a variety of job duties such as inventory, paper issue, cashier, floor attendant, paymaster, and caller. 

Duties and Responsibilities (specific areas of responsibility, include but are not limited to):

• Maintains paper inventory and advises management about inventory stock needs.
• Keeps the inventory and paper issue rooms organized at all times and maintains accurate records.Informs supervisor of any unusual inventory occurrences or variances.
• Assists in monthly inventory duties.
• Ensures that no duplicates are used during a session.
• Receives, issues, counts, and returns all paper used at sessions.
• Ensures that all papers are separated and ready for each session well in advance.
• Identifies the series of paper being used on floor.
• Sells all bingo papers, as well as special games, in addition to electronic devices and all other bingo merchandise.
• Ensures papers are inventoried and secured by an individual independent from bingo sales at the close of session sales.
• Counts and signs receipts for all papers issued and returned from the paper issue room in a timely manner.
• Facilitates the verification process by responding promptly to guests with winning combinations and verifying card numbers with the callers.
• Maintains accurate records of all cash payouts and paper sales.
• Informs supervisor of any unusual activity in the Bingo Hall.
• Ensures the accuracy of cash transactions either independently or with a co-worker such as bingo prize payouts, cash exchanges, and floor deposits.
• Completes all prize payouts in an accurate and timely manner.
• Provides “quickplay” information and handles sales to Bingo guests.
• Completes all paperwork and ensures all documents are properly signed.
• Ensures that all paperwork and monies are balanced and accounted for before completing shift.
• Ensures that all equipment is in good working condition and all progressive jackpots are correct before sessions start.
• Interacts with guests in a positive and friendly manner by assisting guests with game rules, promotions, and all other aspects of Bingo.
• Ensures that all guests are well advised on house rules and game procedures before session games are called.
• Calls Bingo numbers in a clear, distinct, and consistent manner.
• Promotes special game sales and correctly verifies all bingos.
• Ensures that Bingo sessions start on time and that Bingo games are kept running; ensures that the crowd remains calm in light of emergencies or unforeseen circumstances.
• Performs other job-related duties as assigned.

Essential functions of the position:

• Must be able to lift and carry up to 45 pounds.
• Must be able to sit, stand, and walk for extended periods of time up to 12 hours.
• Must be able to perform basic mathematical computations pertaining to the position.
• Must be able to read, write, speak, and effectively communicate with guests and co-workers.

Knowledge, Skills, and Abilities:

• Knowledge of inventory ordering and control measures.
• Strong organizational, time management, and interpersonal skills.
• Ability to follow written and verbal instructions.
• Ability to establish and maintain effective working relationships with team members and guests.
• Ability to work in a smoke filled, faced paced environment.

Minimum Qualifications:

• Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
• Must have employment eligibility in the U.S.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must be able to obtain, and retain a valid gaming license.

Preferred Requirements:

• One year experience in Bingo operations.
• Bilingual (English/Spanish).