TELECOMMUNICATIONS EQUIPMENT OPERATOR

This position is located in the Pentagon Operations Center (POC) Division. The POC serves as the Pentagon Reservation's Public Safety Answering Point (PSAP). The mission of the POC, is to observe, receive, validate, and react to information regarding indications of potential threats to public safety, physical security breaches, or compromises of infrastructure integrity at Pentagon facilities in the NCR in order to provide a safe work environment for the DoW community and its visitors.

Incumbent typical work assignments may include the following: The employee receives and monitors emergency and non-emergency requests by telephone or automatic alarms throughout the Pentagon Facilities. Conducts operational checks of communications and telephone equipment, notes discrepancies in accordance with established procedures. The employee serves as a Communications Training Officer (CTO) as a collateral duty and is responsible for planning, organizing, scheduling, and facilitating training sessions within the prescribed course framework. The employee may serve as an EMD-Q and must be certified as an EMD Quality Improvement Specialist through the International Academies of Emergency Dispatch (IAED) and attend additional training on the AQUATM software. Monitors and controls CCTV and other detection systems as both a general surveillance tool and as an assessment tool while observing activity for the presence of unusual, unauthorized or prohibited activity.

Education cannot be substituted for experience.