IT Specialist

Join VA's Infrastructure Operations (IO) to deliver and maintain secure, high-availability IT and cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as an Engineering Technician located in Deputy Assistant Secretary for Information and Technology (VA). Apply Now!

Install, configure, update, maintain, customize, and support enterprise operating systems, hardware, system software, and vendor software in production environments. Formulate, maintain, and enforce system maintenance schedules and operational procedures required to sustain reliable production computing services. Manage system and server resources, including performance, capacity, availability, serviceability, and recoverability, and initiate corrective actions when requirements are not met. Troubleshoot, diagnose, and independently resolve complex operating-system, hardware, system-software, vendor-software, and production-application malfunctions. Plan, test, document, coordinate, and implement operating-system and vendor-software changes, patches, fixes, upgrades, and production installations using established change-management controls. Communicate complex technical information clearly and concisely to management, administrators, programmers, analysts, vendors, contractors, and users during planning, implementation, and troubleshooting. This is a Bargaining Unit Position. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: NCWF Code: 651 Category. Work in this category includes performing OPM GDS Cybersecurity Category / Specialty Area: Research and Development Specialist [SP-TRD-001] tasks, as defined by the NIST SP 800-181 National Cyber skills Workforce Framework (NCWF). Develops and maintains business, systems, and information processes to support enterprise mission needs; develops information technology (IT) rules and requirements that describe baseline and target architectures. For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Work Schedule: Monday-Friday, 8 am-4:30 pm Compressed/Flexible: Available at Supervisors discretion. Telework: ADHOC, as determined by Agency Policy. Virtual: This is not a virtual position. Position Description/PD#: IT Specialist/PD20171A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation May serve a probationary period. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. A complete application package; Resume, SF-50s, etc. Only resumes up to TWO total pages will be accepted. Resumes must be legible so they can be reviewed for position requirements listed in the job announcement. File size must not exceed 5MB. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

There is no educational substitution at this grade level.