Community Care Assoc

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview
The Community Care Associate provides comprehensive resident services for seniors by conducting assessments, developing service plans, coordinating community resources and care, supporting resident safety and well-being, managing documentation and inquiries, facilitating educational programs, collaborating with multidisciplinary teams, and continuously enhancing skills to deliver high-quality support.

Job Responsibilities

• Conduct annual assessments of the residents' needs using the prescribed resident application. Research and maintain a network of service providers in the community. Assist residents in the development of their annual service plans, including but not limited to providing referrals with professionals standards, and external requirements of a relevant regulatory, licensing or accrediting bodies.
• Provide direct services to people in need in the areas of senior housing and related services. Assist seniors with living needs to ensure the client is safe and secure in designated living location. Provide administrative support; make and monitor responses to client inquiries, concerns and complaints.
• Coordinate annual building assessment to identify residents who are frail and/or at-risk. As necessary, assist in placing resident in a more appropriate setting. Assist residents in the development of their annual service plans. Complete all required documentation. Facilitate events and educational presentations for the residents and their families on topics including but not limited to health, wellness, safety, financial assistance, and residents rights.
• Collaborate with multidisciplinary teams to coordinate services and ensure comprehensive care.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 10 lbs

Other Requirements: Comply with program and/or requirements related to:

• Background check

Education and Experience Requirements:

Minimum

• H.S. Diploma or General Education Degree (GED) Entry level
• Desire to serve others, prioritizing dignity and solidarity.
• Ability to navigate various sources of input and document a clear plan.
• Proficient in Microsoft Word, Excel, and Outlook. Strong administrative, interpersonal and follow-through skills.

Preferred 

• Associate's Degree (AA) 1-3 years relevant experience
• Able to clearly communicate both verbally and through email. A
• ble to work with and lead a team of dedicated volunteers.