Medical Admin Specialist

Located in historic downtown Charleston, SC, the Ralph H. Johnson VA Medical Center is a tertiary care teaching hospital providing the highest level quality for more than 75,000 Veterans along the South Carolina and Georgia coast. We are rated is the second fastest growing VA in the U.S. for percentage patient growth. For the past three years, rated a 5-Star medical center for quality and efficiency. The selectee for this position will physically be located at one of the locations listed.

Duties include, but may not be limited to the following: Provides day-to-day guidance, technical oversight, and on-the-job instruction to Telehealth MSA/MAA to ensure accuracy and compliance with VHA standards. Provides full staff assistance on administrative matters including admitting patients; administering bed control; clinic scheduling; maintenance and evaluation of medical documentation records; and assuring legal requirements for care. Assigns and distributes work to a team of MSA/MAAs based on priority and workload. Serves as the point of contact on telehealth administrative workflows and team SOPs. Directly supports the Supervisory Program Analyst and top management team in planning, organizing, and evaluating telehealth program operations, including performance concerns, administrative reporting, and program development. Develops and deliver trainings to MSA/MAAs on telehealth scheduling procedures, Vista/CPRS/ISS functions and clinic management protocols. Identifies process improvement opportunities and implements strategies to streamline workflows and increase efficiency. Participates in program planning and performance improvement initiatives supporting the Telehealth Program. Work Schedule: Monday - Friday, 7:30 a.m. to 4:00 p.m. Telework: Available as Ad-hoc Virtual: This is not a virtual position. Position Description/PD#: Medical Admin Specialist/PD031930

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.