About the role
Provides administrative support for the functional areas in traffic. Answers phones and directs callers accordingly. Functions as a direct point of contact for customers, drivers, contract carriers, and division employees in various departments.
ESSENTIAL FUNCTIONS:
- Schedules both inbound and outbound shipments and communicates with affected departments and PM as needed.
- Creates Bill of Lading for outbound loads.
- Enters carrier rates in system for outbound loads.
- Confirms loads have left the site in the ERP system.
- Performs day to day dispatch functions for shipping office.
- Take photos, document and complete quality checks of all finish good outbounds.
- Back-up to receiving functions of inbound materials.
- Assists with the scheduling of outbound shipments and communicates with affected departments and Project Management.
- Ensure all drivers meet the required safety PPE for both our Yard and customer work sites.
- Perform other duties as assigned by supervisor.
- Regular and reliable attendance.
REQUIREMENTS:
- High school diploma or equivalent.
- PC skills including MS Word and MS Excel.
- Detail-oriented with a focus on accuracy and precision in all tasks.
- Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously
Preferred Experience:
- 2 years of relevant experience.
- Experience with RateLinx TMS platform.
- Microsoft Dynamics ERP system.
PHYSICAL DEMANDS:
- Frequent communication with others to exchange information.
- Frequent repetition of motions that may include the wrists, hands and/or fingers.
- Frequent moving about to accomplish tasks or moving from one worksite to another.
- Routinely required to balance; stoop, kneel, crouch, or crawl; and talk or hear.
- Occasional adjusting or moving objects up to 30 pounds in all directions.
- Constantly remaining in a stationary position, often standing or sitting for prolonged periods.
- Constant use of computer for prolonged periods.
- Constantly thinking and processing information.
- Constantly maintaining concentration and focus on tasks.
WORK ENVIRONMENT:
- General office environment and constant exposure to computer display.
- Daily interaction with yard loaders, truck drivers and production managers/supervisors.
- Up to 20% of the day outside documenting loads.
- May require occasional exposure to production areas with airborne particles, loud noises, and extreme heat and cold. Personal protection equipment is required when entering a manufacturing plant.
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