Registered Nurse - Inpatient Nurse Navigator
About the role
This position is located within Nursing Service at the William S. Middleton Memorial Veterans Hospital in Madison, Wisconsin. The Inpatient Nurse Navigator serves as a clinical leader and patient advocate, bridging the gap between patients, families, and the interdisciplinary healthcare team to ensure safe, timely, and coordinated patient progression across the continuum of care.
In this role, the RN combines hands-on clinical expertise with a proactive approach to care coordination. The Nurse Navigator conducts physical rounds with interdisciplinary teams, identifies and resolves barriers to patient progression, facilitates real-time communication among care team members, and serves as a consistent point of contact for patients and families throughout their episode of care. The position requires an RN who is highly visible on the unit, deeply engaged with the care team, and committed to ensuring every Veteran receives timely, well-coordinated, patient-centered care. This role is ideal for an experienced inpatient RN who excels at communication and collaboration, thrives in a fast-paced environment, and is passionate about improving patient flow, care coordination, and the overall Veteran experience. Major Duties and Responsibilities: Coordinates safe, timely, and effective patient progression across the continuum of care through comprehensive assessment, interdisciplinary collaboration, and care coordination. Participates in interdisciplinary rounds to identify barriers to patient progression and facilitate timely interventions. Engages directly with patients, families, and interdisciplinary team members to assess needs, resolve barriers, and support clinical decision-making. Serves as a liaison among patients, families, and the care team, promoting a shared understanding of the plan of care, goals, and discharge needs. Supports safe and timely patient discharge, including coordinating hand-off communication, post-acute care needs, and other discharge-related activities within the scope of training and facility policy. Collaborates with House Supervisors, LIPs, and organizational leaders to promote efficient patient flow and optimize resource utilization. Participates in quality improvement and performance improvement initiatives and supports a culture of patient-centered, high-quality care. Demonstrates VA I CARE values and high reliability principles in all aspects of practice. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday; A.M./Days: start times vary Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html."
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