Senior Manager, Patient Financial Services

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

Senior Manager in the Patient Financial Service will oversee and manage the large and essential Patient Financial Service division of our large network of hospitals and medical groups. This role will provide critical managerial leadership to ensure consistency and adherence to standardized procedures across multiple facilities’ business offices. This role also involves building and hiring professional team members and managing the team to execute the strategies and processes the Senior Manager will design and direct.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

High school diploma or equivalent required (effective 4/1/14 for all new hires)

Bachelor’s degree in business, Accounting or Finance preferred.

Three to five years’ experience in health care business office preferred.

Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws.  Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations.  Must be able to work in fast paced environment with frequent interruptions.

Knowledge of medical terminology preferred.

Effective written and verbal communication as well as interpersonal skills.

Ability to multi-task, prioritize needs to meet required timelines.

Analytical and problem-solving skills.

Customer Services experience required.

Working knowledge of computer systems, equipment and processes commonly performed within the Business Office area.

Knowledge of equipment and machines used in the Business Office.

Well versed in billing and collection regulations and requirements by payer.

Knowledge of Accounts Receivable, Medicare, Medical, HMO/PPO, Commercial and W/C Billing & Collections.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf