Program Analyst

This position is in the Office of Acceptance Facility Oversight, Directorate of Passport Services, Bureau of Consular Affairs (CA/PPT/AFO). AFO is responsible for managing the Passport Application Acceptance Program (PAAP), which is a partnership between Passport Services and external stakeholders designated on behalf of the Department to function as acceptance locations to provide convenient, high quality local service for U.S. citizens to apply for a U.S. passport.

Conducts geospatial studies and analysis of passport facilities to ensure optimal geographic coverage of passport services to the U.S. population.

Provides expert consultant and advisory services to PPT management on complex and sensitive issues regarding the PAAP.

Compiles data and applies analytical techniques to accurately and consistently interpret qualitative and quantitative data for quality assurance, data integrity, risk management and resource requirements.

Provides analytics services that ensure the effective and efficient management and oversight of the Passport Application Acceptance Program (PAAP).

Education requirements do not apply to this vacancy announcement.