Supervisory Health System Specialist

Clinician Experience is managed by the Clinician Director and organizationally located in the Digital Health Office (DHO), Office of Clinical Informatics (OCI). This position serves as the Supervisory Health Systems Specialist for clinical applications within Clinician Experience.

Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and develop an understanding of the needs and requirements of information end-users. Consults with customers to gather and evaluate functional requirements and translates these requirements into technical solutions. Provides guidance to customers about applicability of information systems to meet business needs. Provides reports, progress updates, and presentations to key senior executives and leaders within VA and VHA, on all aspects of clinical applications; provides guidance for interim, phase, milestone, and final project reviews; identifies project documentation requirements and procedures; and supports development and implementation of product release plans. Oversees all schedules and timelines, change control procedures, resource estimation and management and project maintenance procedures and directs multiple teams to accomplish this work with members at all levels of the organization including program offices, medical facilities, VISNs, and VHACO. Collaborates with contributors spanning numerous cross-administration teams from knowledge management, business and technical architecture, development partnerships, strategic plan and change management and is accountable for the collaborative work products and deliverables of these teams. Expert in healthcare administration, healthcare IT program portfolio and project management who possesses strong executive leadership skills, has the ability to establish an organizational vision, and influence others to translate vision into action in a continuously changing environment and is able to formulate objectives and priorities and implement plans consistent with the long-term interests of the organization, while capitalizing on opportunities and managing risks. Directs and facilitates planning, development, implementation, coordination, monitoring and evaluation of all respective efforts to include ongoing review of scope and schedules, project guidelines, requirements, and deliverables; and active, independent problem solving, including requirement refinement, corrective action, and plan modification. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Supervisory Health System Specialist/PD872500 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not authorized. Permanent Change of Station (PCS): Not authorized. PCS Appraised Value Offer (AVO): Not authorized.

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. To be considered for this position, you must complete all required steps in the process. This position requires the application, assessment, and questionnaire to be fully completed. The assessment measures critical general competencies required to perform the job.

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.