Room Service Server

The purpose of the Room Service Server is to deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction.

Essential Job Functions

• Set up room service trays and tables in anticipation of incoming orders.
• Retrieve check from order taker and place order with kitchen. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments.
• Carry trays or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check.
• Assist bus persons in removing trays and tables from guest floors and returning them to designated locations.
• Prepare complimentary fruit baskets or amenities and deliver to guest rooms.
• Have knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Remember, recite and promote the variety of menu items.
• Operate beverage and toasting equipment.
• Prepare drinks as required to fulfill orders.
• Perform all assigned side work to include replenishing condiments and restocking side stands.
• Perform any general cleaning tasks as assigned by supervisor.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience required.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.