Supervisory Vocational Rehabilitation Counselor

This role is in the Veteran Readiness and Employment Division (VR&E). The incumbent will serve as Supervisory Vocational Rehabilitation Counselor (VRC) for the VR&E Division in the Regional Office. The position supervises VR&E staff and is responsible for the administration and workflow of the division. The SVRC exercises technical and oversight responsibility for subordinate employees for the VR&E division. This role is not remote and requires regular in-person attendance at the Waco office.

Specific duties include: The Supervisory Vocational Rehabilitation Counselor (SVRC) duties include oversite of VRCs performing initial evaluations, transferable work skills analysis, employability assessments, entitlement determination, rehabilitation planning, problem-solving counseling, adjustment counseling, case documentation, and administration and interpretation of vocational testing when appropriate. Analyzes and interprets laws, regulations, and rules as they affect the establishment of new policies, procedures, and methods of operation. Gathers and interprets a wide range of data addressing service concerns. Further, they can recommend appropriate action based on the data. Interviews claimants in-person or over the telephone and to elicit information essential to resolve a concern or obtain necessary evidence so that a pending claim may be properly adjudicated. The SVRC is responsible for administrative actions affecting VR&E activity and provides advice, counsel, and instruction to individual employees on both technical and administrative matters. Responsible for personnel administration and actions (e.g., evaluates subordinates' performance, interviews, and makes recommendations for position appointments, promotions, or reassignments; hears and resolves employee and Veteran complaints, effects disciplinary measures, and identifies training needs). Incumbent is responsible for training and monitoring performance of employees within the unit; prepares performance ratings, resolves disciplinary and performance problems, and assesses the on-going training needs of the employees supervised. The SVRC plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities; gives advice, counsels, or instructions to employees on work matters; interviews candidates for positions in the unit; recommends awards or bonuses for staff employees. Incumbent will work with a team of Counseling Psychologists, Vocational Rehabilitation Counselors, Employment Coordinators, and Program Support Specialists. The SVRC recommends the use of overtime, training, and travel for attendance at meetings. Incumbent is responsible for furthering the goals of Equal Employment Opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives, and by adhering to nondiscriminatory employment practices regarding race, color, religion, sex, national origin, age, or handicap. Specifically, incumbent initiates nondiscriminatory practices and affirmative action for the area under his/her supervision in the following: (1) merit promotion of employees and recruitment and hiring of applicants; (2) fair treatment of all employees; (3) encouragement and recognition of employee achievements; (4) career development of employees; and (5) full utilization of their skills. The SVRC reviews case files for Quality Assurance, and contributes to the development of reports, including Strategic Oversight and Analysis Reviews (SOAR's), Quarterly Reports, Congressional and IRIS inquiries, White Papers, and other special projects. Ensures that performance goals related to timeliness, accuracy, cost, customer service, and employee development are met and takes action to help the organization achieve said goals. This includes assessment of office issues, client and organizational needs, directives, and ensuring that the quality, timeliness and cost-effectiveness of resources align with VBA expectations. The SVRC acts as a program consultant to federal and state rehabilitation agencies to coordinate services. The incumbent facilitates operations with major public and private universities, community colleges, and vocational/technical institutes in the state to resolve training issues. The incumbent may serve as technical representative in developing, awarding, implementing, and evaluating contracts to provide professional counseling, evaluation, case management, and employment services. Additional duties include coordinating intra and inter-state transfer of cases, and consulting with VR&E Officers throughout the field. Other additional duties as assigned. Promotion Potential: None - Position is at Full Promotion Level Work Schedule: Monday through Friday, 8:00am - 4:30pm Compressed/Flexible: Not Available Telework: Yes - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Vocational Rehabilitation Counselor; PD39814A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.