Crew Member (Magic Valley Cinema 13)
About the role
Description
Classification: PART-TIME VARIABLE, NON-EXEMPT
Salary Level: $12.00 PER HOUR
Reports to: Theater General Manager
Looking for a great place to work that offers perks like free movies for you and your family. Need flexible hours? Are you customer friendly, do you take initiative and can you work as part of a team? Magic Valley Cinema, may be the place for you!
Our friendly and helpful crew members create a welcoming environment for customers.
These positions include:
- Box Office Cashier who greet customers with a positive attitude, sell tickets, communicate reserved seating, show times and theater location.
- Concessions/Kitchen staff that suggest a wide variety of concessions offerings, prepare food and drinks, and ring up sales.
- Ushers who clean theaters at the end of each showing, sweep aisles, wipe tables, and pick up trash throughout the theater as well as restock and tidy facilities.
We train our staff in all functions whenever possible to better serve the customer.
Requirements
Essential Functions
- Greet customers in a welcoming manner.
- Provide excellent customer service.
- Perform each duty as assigned in areas of Concession, Box office, and usher.
- Handle payment transactions and make change.
- Watch for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
- Other duties as assigned.
Requirements
- Available to work Theater Hours which include evenings, weekends, and holidays.
- Regular and consistent attendance.
- Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend in English.
- Ability to stand for extended periods of time and to be move quickly for sales rush before the start of a movie.
- Requires the ability to occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog and other food preparation and drink equipment.
- Strong verbal and interpersonal skills.
- Accurate cash handling and math skills.
- Must be at least 16 years of age.
- Must be at least 21 years of age (for alcohol service).
- Must complete a Safe Alcohol Service training program and meet the age requirement for alcohol service as well as Food Handler's certification.
- Due to the nature of the Theatre Industry, team members may be required to work varying schedules to reflect the business needs of the Theatre. Work schedules will include working on holidays, weekends, evenings and alternate shifts.
Competencies
- Customer/Client Focus.
- Initiative.
- Teamwork Orientation.
- Communication Proficiency.
Work Environment
This job operates in a movie theater environment, sometimes in theaters with limited lighting, with guests coming and going. The pace can be fast, but must always be welcoming. We serve others! This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and lifting all day.
Required Education and Experience
High school diploma or G.E.D., or currently enrolled
Previous retail or customer service experience preferred.
Work Authorization/Security Clearance
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
EEO Statement
No employee or applicant for employment will be discriminated against because of race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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