Senior IP Docketing & Client Transition Specialist

Education Requirements

• Bachelor's degree, technical training, or equivalent combination of education and relevant experience.
• Completion of continuing education courses or trademark and patent training programs preferred.

Skills & Technical Requirements

• Minimum of four (4) years of trademark and patent docketing, prosecution support, and intake/transfer work, preferably in a law firm environment, with demonstrated knowledge and experience of both trademark and patent docketing.
• Working knowledge of U.S. and foreign trademark and patent rules, practices, prosecution procedures, and deadline concepts.
• Proficient knowledge of trademark and patent docketing procedures and workflows and experience using and maintaining an IP docketing system; CPi or comparable system experience preferred.
• Advanced ability to audit trademark and patent file histories, bibliographic data, prosecution status, correspondence, and deadline information to identify discrepancies and determine appropriate next actions.
• Proficiency researching U.S. and non-U.S. Trademark and Patent Office websites and other electronic sources to locate and validate matter information.
• Ability to manage complex, high-volume projects and multiple competing priorities independently, including leading large and/or complex trademark and patent portfolio intake/transfer data-remediation projects, determining the project approach, and exercising decision-making authority.
• Meticulous attention to detail, accurate data entry skills, strong organizational abilities, and sound judgment when handling deadline-sensitive information.
• Excellent oral and written communication skills and the ability to work collaboratively with attorneys, business professionals, clients, foreign associates, prior/new counsel, vendors, and firmwide support departments.
• Strong proficiency with Microsoft Word and Excel and familiarity with document management systems and electronic file environments.
• Ability to identify workflow and data issues, recommend practical solutions, and owns developing, documenting, testing, and maintaining procedures, including drafting intake/transfer Standard Operating Procedures (SOPs).
• Ability to work independently and proactively with minimal direction while recognizing when consultation or escalation is appropriate.
• Project management experience or training preferred.

Other Requirements

• Flexibility to work overtime as needed.
• Ability to work effectively under pressure and adapt to changing priorities and practice needs.
• Consistently demonstrate accountability, ownership of assignments, sound judgment, and a high level of internal and external client service.
• Ability to work collaboratively as part of a high-functioning IP Operations Team and provide flexible support across the Trademark and Patent Docketing Teams.

Physical Requirements

• Work is mainly sedentary in an office or remote work environment, as applicable.