Health System Specialist - VISN Operations Center

The Health System Specialist serves as the principal administrative and communications liaison within the VISN Operations Center (VOC) within the new VISN 2. This position is responsible for all administrative and communications functions between the VISN, VA Headquarters, and Health Service Areas. To confirm your new VISN area, please see here: https://digital.va.gov/rise/

The Health System Specialist exercises sole discretion and direct authority to manage and coordinate the work Management Analysts and Staff Assistants, and collaborates with Strategic Planners, Veterans Experience Officers, Public Affairs Officers, and Compliance personnel aligned at the VISN level to direct the Health Service Area. The role ensures operational excellence and strategic alignment of the VISN, meeting organizational objectives and engaging stakeholders through robust administrative and communications practices. The incumbent has a direct reporting line to the VISN Network Director and senior VISN leadership, regularly communicating executive-level guidance and operational recommendations without intermediary review. The position is located within VHA and the department that reports directly to the Under Secretary for Health. Major duties can include but are not limited to: Functioning as the primary liaison between the VISN, Health Service Area, and VA Headquarters, facilitating the flow of information and assignments between such offices. Directs and manages all administrative functions within the VISN Operations Center, ensures efficient workflow, oversees resource allocation, and ensures adherence to organizational policies. Has sole authority to set priorities, assign tasks to administrative support personnel, and ensure completion of all administrative requirements for the VISN Operations Center. Prepares daily briefings and delivers information directly to VISN and HSA Senior Executive Leadership Teams as required. Evaluates facility and VISN operations against short and long-range objectives. Performs administrative work in one or more of the following areas: personnel, management/administration, budgeting and financial management, procurement and contracting, property management, and/or supply. Independently determines the methods and approaches used to manage these functions. Acts as the principal administrative lead in all communications and coordination with Strategic Planners, Veterans Experience Officers, Public Affairs Officers, and Compliance teams to achieve organizational objectives. Prepares and issues official correspondence on behalf of the VISN Operations Center, and acts as the primary liaison responsible for all internal and external communications, with direct access to executive leadership. Work Schedule: Will be discussed during the interview process. Telework: This position may be authorized for ad hoc telework only. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist - VISN Operations Center/PD00002VS Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized PCS Appraised Value Offer (AVO): Not authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.