Manager, Key Accounts LTC

The Manager, Key Accounts sells Lincare Long Term Care services to existing nursing home corporations, nursing homes, GPOs, and other similar business-to-business healthcare accounts.

• Ensures customer satisfaction levels are high with corporate accounts

JOB FUNCTIONS:

• Establishes and maintains relationships with customer accounts
• Responsible for maintaining a predetermined number of contracts/nursing homes
• Identifies and develops new business
• Prepares for and participates in trade shows, exhibits, and advertising campaigns
• Conducts in-service for customers, educating them in the use and application of Lincare equipment
• Initiates resolution to complaints from customers with the appropriate management
• Provides marketing information to management as requested and/or made available
• Inputs and maintains Lincare's Sales Tracking System and submit reports as requested
• Follows-up on lost-to-competition customers to identify problems with product or services and reports to management
• Assists in the preparation of sales forecasts
• Understands and provides information on pricing information and product information to customers
• Negotiates and submits agreements for review and approval
• May be required to set up new customers, as well as perform facility assessments
• Follows applicable policies and procedures of the Safety & Regulatory Manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (driving safety), FDA, and Emergency Planning

Education & Experience: 

• High School Diploma or General Education Degree (GED), Required
• Bachelor's Degree, Preferred
• 1-3 years sales in healthcare, Preferred
• Proven leadership in business development and closing sales, Required
• Demonstrated history of meeting performance objectives, Required
• Excellent verbal communications are a must
• Licensed Respiratory Thespist, preferred

Knowledge, Skills, and Abilities:

• Excellent communication and presentation
• Excellent Time Management
• Excellent human relations to interface with business decision makers and customers
• Computer literate
• basic and advanced selling
• convey a positive and professional image to customers and employees
• Maintain composure in high pressure situations
• Capable of following an issue through to its conclusion
• effectively interact with all levels of the Lincare organization as well as Customers
• Extensive travel required for appointments and customer meetings