Mainframe Operator

Core Function:

Perform Production Control duties per documented processes and procedures. This includes a working knowledge of customer hardware and ability to interact, troubleshoot issues and work independently.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.

• Provide Tier-1 hardware and application support. Work directly with vendors and customers for the support of Mainframe software.

• Monitor and execute batch processing on multiple OS platforms using line commands, menus, and GUI interfaces. Perform file system restores. Execute backups and scheduling tasks using CA-Scheduler.
• Monitor MVS and UNIX environments and respond to alerts.
• Performed Disaster Recovery testing for all our business units, on an annual basis.
• Work on Mainframe network and application issues in a Help Desk and a data center environment. Maintain AS400 hardware, software, network connectivity.
• Monitor Z/OS mainframe computer system, Amdahl 4570, AS/400, Solaris 9, Windows 98, Windows 2000, Windows XP, Windows Vista and Windows 7. Maintain the monitoring NIMSOFT software to monitor all the LPAR's

• Manage Hardware and Software maintenance for System i and HMC, including Fix Packages, Software Upgrades, and Hardware Upgrades for both OS and 3rd Party Applications.
• Identify, diagnose, and resolve equipment and line faults by referring issues to vendors or implementing back-up and recovery processes   
• None
• Supervisory Responsibilities: