Supervisory Program Specialist

This position is located at VA Augusta Health Care System and works under the general supervision of the Chief, Health Administration Service (HAS). The Supervisory Program Specialist is the supervisor manager responsible for all administrative functions related to Primary Care.

Duties include but are not limited to: Responsible for the daily supervision of staff, which consists of Medical Support Assistants with grades ranging from GS-5 to GS-6. Provides administrative assistance to providers and works closely with the clinical staff to provide efficient coordination of care Responsible for completing all administrative duties associated with the delivery of administrative business functions that get Veterans timely access to VA healthcare Keeps the Chief, Health Administration Service advised of any needs or problems Identifies and works to resolve any conflicts/problems at the lowest level possible Works closely with all internal or external stakeholders to assure that efficient and quality services are rendered Responsible for organizing and scheduling all mandatory training of the administrative personnel First line supervisory responsibilities include setting performance standards, evaluations, initiating action on disciplinary matters, awards, labor relations, and approval of leave schedules Reviews work in progress or upon completion and spot checks work as deemed necessary to assess the quality of work produced by each employee Evaluates and writes performance appraisals and provides feedback to employee concerning their performance Recommends promotions, reassignments or other status changes of assigned personnel Develops and updates position descriptions and functional statements as needed Approves or disapproves leave requests and recommends action in unusual cases Inspects work area for physical hazards, unsafe conditions and takes corrective action immediately Assures that facility safety plan is maintained, updated, and reviewed by all employees Work Schedule: 8:00am - 4:30pm - Monday - Friday; Work schedule subject to change depending on the needs of the agency. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist/PD09884A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.