Business System Analyst

Compensation: $65K and up Depending on Experience and/or Formal Training

Complete Benefit Package:

• Health (HSA Option Available)
• Dental
• Vision
• PTO / Paid Vacation
• 401(K) Plan Upon Eligibility
• Company Paid Life Insurance and Short-Term Disability
• Eligibility for additional: Short/Long-Term Disability, Accidental, Life Insurance, Critical Illness and Hospital Indemnity Coverages
• Company Paid Holidays
• Tuition Reimbursement

Job Summary

The Business Systems Analyst – Continuous Improvement & Automation works with departments across our 4 business units to research, design, and develop automated processes that create company-wide efficiencies. This role bridges the gap between operational needs and technical execution by translating manual paperwork into structured digital workflows. Exercises discretion, independent judgment, and a high degree of creativity to solve complex system problems and drive unified organizational standards.

Principal Duties & Key Responsibilities:

• Workflow Configuration & Support: Build, test, maintain, and troubleshoot automated document routing, multi-tiered approvals, and validation rules inside our core enterprise software systems. Assists end-users with daily application usage with minimal assistance.
• Process Standardization: Interview and collaborate with stakeholders across diverse teams to map existing "As-Is" processes, analyze business needs, and establish unified, company-wide "To-Be" standards.
• Phased Project Roadmap: Manage the lifecycle design, data conversion tasks, and deployment of future digital workflow projects and software solutions.
• User Support & System Enhancements: Maintain user needs within business applications by reporting bugs, interpreting user requests into clear feature requirements, and submitting enhancement requests to the development team.
• Documentation & Training: Author clear, highly visual work instructions, Standard Operating Procedures (SOPs), and user-friendly training manuals. Lead hands-on training sessions for end-users across all facilities to ensure smooth adoption and change management.

Required Skills & Experience:

• ERP Workflow Building: 3 to 5 years of advanced, hands-on experience designing, testing, and deploying automated logic or approval paths inside a major ERP or Document Management System (DMS).
• Business Analysis: Strong proficiency in process mapping, gathering business requirements, interpreting business processes, and recommending digital solutions.
• Change Management & Collaboration: Strong interpersonal, diplomatic, and collaborative skills. Proven ability to successfully interact and build consensus with diverse operational teams through process changes.
• Technical Writing: Excellent technical writing skills with the ability to translate complex system processes into simple, quick-reference user guides.
• Software Proficiency: Experience with Microsoft Office components including Excel, Word, Outlook, and Power BI.

Preferred Qualifications (Huge Plus):

• Functional knowledge or core experience with Epicor ERP (Kinetic), including familiarity with Routers, Sales Orders, Purchase Orders, and Shippers.
• Experience in an advanced contract manufacturing environment (understanding of jobs, travelers, and material certs).
• Deep understanding of the controls, security, and structure of a Document Management System (DMS) / Epicor ECM module.
• Preferred Bachelor’s degree in Business Administration, Finance, Information Systems, or a related field.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Equal Opportunity / Affirmative Action Employer. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qualified candidates must be able to perform the essential job functions with or without reasonable accommodation. Internal applicants should provide a resume and cover letter addressing their qualifications specific to the role.

C&A Tool a leading Advanced Manufacturer since 1969 of precision products for the Automotive, Aerospace, Fuel Systems, industrial and Medical Device markets is currently seeking qualified candidates. Operating three manufacturing facilities in Northeast Indiana (Auburn/Churubusco) and employing nearly 600 skilled workers, we are an integral part of a larger global manufacturing conglomerate, MinebeaMitsumi.

Those looking for a friendly/safe work environment, supporting employee growth through education, training, wellness programs and volunteering within the community are encouraged to apply.

"We measure our work in Microns, Experience in decades and our success due to our valuable Teammates"