Homeless Shelter Site Lead
About the role
Shelter Site Lead
Purpose: The purpose of this position is to provide operational and service delivery leadership for winter shelter site, including supervision and oversight of the Shelter Site Workers.
Responsibilities: Under the direction of the Shelter Director, provides operational leadership during shift to the winter shelter site, ensuring a safe and welcoming, low-barrier environment is created and maintained.
Duties include:
- Providing direction and training to shelter staff to ensure that the shelter site is set up and broken down (dependent on shift) successfully and completely each day.
- Ensuring that shelter intake processes are completed daily, including data collection and data entry into the County’s Homeless Management Information System (HMIS)
- Ensuring that the coordination of transportation services to and/or from the shelter site occurs effectively.
- Ensuring that meal and other resources are provided effectively to shelter guests.
- Along with Shelter Director (when on-site), working with Shelter site workers, relevant partners and shelter guests to de-escalate situations as needed and engaging with shelter guests, as needed, to ensure needs are met and a safe and welcoming environment exists.
Qualifications:
Ability to:
- Follow and implement requests received from supervisor with little or no supervision.
- Adapt to change, negotiate compromise and tolerate ambiguity.
- Build effective relationships with others who can help with work related goals.
- Be sensitive in human interactions to diversity inclusiveness.
- Lift up to 50 pounds
Schedule:
- Position will begin November 18 through Mid-March
- Available for five shifts per week.
- The shelter will be open seven days per week. First shift from 5:30PM-1:30AM, second shift from 1:00AM-9:00AM.
- This position reports to a shelter at 2610 Maple Ave. in the North Side of Pittsburgh.
Compensation:
- $28.85 an hour
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