Accounts Receivable & Credit Card Dispute Analyst

We are currently seeking a Full-Time Accounts Receivable and Credit Card Dispute Analyst within our high-volume Accounting Department located at our Corporate Office located at 150 Price Parkway, Farmingdale N.Y.

This position includes, but is not limited to:

• Respond to credit card inquiries and coordinate dispute resolution in a time efficient manner.
• Handle all aspects of credit card inquiries; specifically, providing documentation to substantiate credit card transactions in order to prevent and/or reverse chargebacks. Communicate with others within the company as part of resolving credit card disputes (including Customer Service, Ecommerce and Retail showroom personnel),
• Communicate with organizations outside the company as part of answering inquiries and resolving disputes (customers, credit card processors, banks).
• Utilize in-house developed reporting and tracking system to log all dispute and chargeback activity.
• Participate in meetings with management to review and analyze chargeback activity.
• In addition to credit card disputes, this position will also assist with general Accounts Receivable functions such as invoicing customers, applying payments, tracking tax exempt certificates, etc.

Monday-Friday 9:00-5:00pm (hourly position)

Excellent BENEFITS available including:

• Health Plan Options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (if applicable).
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount.
• Generous Paid Time Off Benefits including Vacation Days & Paid Sick Time.

 P.C. Richard & Son is an Equal Opportunity Employer

The ideal candidate must be detail oriented and possess strong interpersonal skills with the ability to multi-task in a fast paced environment. 

• Microsoft Excel and Word required,
• Knowledge of AS400/IBM iSeries a plus.