Registered Nurse - Outpatient Staff (PACT)

The RN Care Manager is an essential component of the PACT Initiative (Patient Aligned Care Teams). The RN Care Manager provides nursing assessment, telephone triage with advice per protocol, patient education and case management responsibilities throughout the health care continuum. Collaboration and networking with multiple disciplines, services and agencies is a necessary component of this role.

The RN Care Manager works in collaboration with the Provider and LPN to provide comprehensive care to patients which includes, Telephone Triage, RN Assessment Clinics, Group Clinics, Management of urgent/emergent patient care in the clinic environment, management of patient transitions to the Emergency Department or for inpatient admission, post hospital discharge phone calls to all inpatients discharged from acute care, care coordination, networking with specialty clinics, phone calls to patients to resolve care issues, home management advice, education regarding treatment plan changes, education regarding disease processes, and referrals to community health, HBPC, and CCHT. Individual will be required to provide Clinical Coverage to the other Clinics in time of clinical need. May be assigned to a variety of PACT to include Geri-PACT. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Pay Scale: NF23 Work Schedule: Day Tour of Duty, such as, 0730-1600 or 0800-1630 Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.