Sales and Conference Administrator
About the role
Description
The Sales and Conference Administrator supports the Sales and Conference Management teams by managing correspondence and acts as a primary communication link between clients, Sales Managers and internal hotel departments (such as Banquets, Front Desk and Housekeeping) to deliver exceptional guest experiences.
Responsibilities of the position include:
- Maintaining incoming leads, and preparing monthly reporting.
- Auditing contracts, preparing Daily events report, and creating all in house BEO's.
- Preparing monthly reports for the DOSMManage group turnover for definite bookings with recaps, fully executed sales contracts and addendums with turnover checklist
- Input group pick up using statistical reports
- Auditing contracts to bookings for accuracy
- Coordinating site inspections for Sales and Conference Managers.
- Preparing the daily check log, daily events report, and 10 day report.
- Organize and maintain group assignment calendar.
Requirements
Previous experience in a full service hotel as a Sales or Conference Planning Administrator
High attention to detail with the ability to manage multiple overlapping deadlines and tasks
Proficiency in Microsoft office programs
Familiarity with hotel property management CRM systems (Salesforce, PEP, One Source)
Able to perform job functions with minimal supervision
Knowledge of Accounting processes including accounts payable and receivable
Ability to work cohesively with other departments
We offer an excellent benefits program which includes:
Medical, dental, vision, prescription, and life insurance.
Employer matched 401 K program
Free parking
Free meals
Outstanding hotel benefits in all Hilton Family of brands hotels.
Wage for this position will be commensurate with experience.
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