About the role
Hours: Full time, 30 to 40 hours a week.
Schedule: Open availability required Sunday-Saturday between the hours 5am-11pm – Days and times may vary; including weekends, evenings, and some holidays
Location: 16000 Hwy 20/26 Caldwell, ID 83607
Guest Service Specialist
Serve Guests. Build Connections. Brighten Someone's Day.
At Stinker, we believe every guest interaction matters.
As a Guest Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning coffee, fueling up for a road trip, or simply sharing a smile, you'll play an important role in making Stinker a bright spot in our guests’ day.
If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that feels like family, we'd love to meet you.
Why You'll Love Working Here
When you join Pete's Posse, you're joining a company that believes investing in people is the best business strategy.
We Offer
- Competitive hourly pay with annual merit increases
- Paid Time Off that increases with tenure for full-time team members
- Six (6) paid holidays for full-time team members, plus premium pay for eligible holiday hours worked by both full-time and part-time team members
- Employee Discounts on fuel, merchandise, food, and more
- Medical, Dental, Vision, and Flexible Spending Account (FSA) options for Full Time employees
- Retirement: 401(k) & Roth with a generous 25% discretionary company match of the first 10% of your wages contributed
- DailyPay - giving you the option to access eligible earned wages before your regular payday.
- $0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m.
- Employee Assistance Program
- Employee referral bonuses
- Ongoing training and development
- Opportunities for career advancement
Why Team Members Choose Stinker
At Stinker, our Guest Service Specialists do much more than run a register, they create welcoming experiences, build lasting guest relationships, and help keep our stores operating at their best.
Whether you're looking for your first job or the beginning of a long-term career, you'll work alongside leaders who are committed to your growth, recognize great work, and create opportunities for advancement.
Many of our Store Managers, District Managers, and other positions that are part of the Skunk Den, started their careers right here as guest Service Specialists.
What You'll Do
You'll help create a clean, safe, and welcoming environment where every guest feels valued.
You'll:
- Welcome every guest with friendly, helpful service
- Assist guests with purchases, answer questions, and provide product recommendations
- Accurately process cash, credit, and other payment transactions
- Prepare fresh food and beverages while following food safety and quality standards
- Stock merchandise, rotate products, and maintain attractive store displays
- Maintain accurate pricing and product availability
- Keep the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot clean and inviting
- Follow company safety procedures and report safety concerns promptly
- Work as part of a team to ensure smooth daily store operations
- Support additional store responsibilities as business needs require
You'll Thrive Here If You...
You enjoy working with people, staying active, and being part of a team that keeps the store running smoothly. You’ll be successful in this role if you:
- Create positive, welcoming experiences for every guest
- Stay positive and solution-focused in a fast-paced environment
- Take pride in maintaining a clean, safe, organized, and well-stocked store
- Manage multiple priorities while maintaining attention to detail
- Work independently and as part of a team
- Communicate respectfully and professionally with guests and coworkers
- Demonstrate reliability, accountability, and a willingness to learn
- Follow food safety, workplace safety, and operational standards
- Support your team and contribute to achieving store goals
Every shift, your work helps create the experience that keeps guests choosing Stinker.
Grow Your Career
We believe careers are built one opportunity at a time.
Many of our leaders began as Guest Service Specialists and advanced into roles such as Shift Lead, Assistant Store Manager, Store Manager, District Manager, and positions in other areas of focus such as Category Management, IT, and Finance just to name a few.
We'll provide training, coaching, and support to help you grow your career with Stinker.
About Stinker
Founded in 1936, Stinker is a family-owned convenience retailer serving communities throughout Idaho, Colorado, and Wyoming.
We got our name in a fight. In 1936, a 20-year-old named Farris Lind opened a service station in Twin Falls and started selling gasoline for less than the major oil companies thought he should. They didn’t take it well. When one of them told a newspaper that Farris Lind was a real stinker, he took it as a compliment, put the word on his stations, and drew a skunk wearing red boxing gloves, Polecat Pete.
The gloves came first, and they were never a joke. Farris spent his career punching above his weight on behalf of the guest, and a small Idaho company that refused to be pushed around had to be willing to fight for what it believed in. Ninety years later, that spirit is still part of who we are. We fight for our employees. We fight for our guests.
Our purpose is simple:
To make our world a better place by being a bright spot in the lives we touch, one employee, one guest, and one community at a time.
We still know how to have fun, our mascot is a skunk, after all. But take a close look at Pete: he’s got his gloves on.
Qualifications
- Must be at least 19 years of age
- Previous customer service, retail, or food service experience is helpful but not required, we'll provide training
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
- Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday
- Ability to safely use step stools or ladders when stocking merchandise
- Comfortable working in cooler and freezer environments as low as 0°F
- Ability to work in a fast-paced retail environment while delivering exceptional guest experiences
Ready to Join Pete's Posse?
If you're looking for more than just a job, if you're looking for a team that values people, creates opportunities, and believes work should be both meaningful and fun, we'd love to meet you.
Apply today and help us continue making Stinker a bright spot in the lives we touch.
Learn more at https://www.stinker.com/stinkin-awesome-careers/
Stinker is proud to be an Equal Opportunity Employer and participates in E-Verify through ADP.
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