Dairy Queen Shift Lead

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

Exhibit and develop customer relations through friendly and courteous behavior.

Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication. 

Maintain good working relationships with other department managers with the objective of improving sales storewide. 

Comply with all company policies, programs and directives as specified in the Code of Conduct. 

Provide professional examples for other store team members to follow.

Maintains clean and organized department that promotes a great customer experience.

 Help Maintain adequate and appropriate department records at all times

Requirements

CERTIFICATES/LICENSES:

City, county, state, or federal certifications may be required. 

COMMUNICATION:

Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests. 

Ability to read and interpret documents such as safety rules, operating and maintenance manuals. 

COMPUTER:

Basic computer skills preferred.

EXPERIENCE:

None.

REASONABILITY:

Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a or guest concern.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.